After years in the forum world, learning what is ideal for forum structure and user experience, we’ve taken the step forward in what a community should be with Feeds.
We wanted to better organize the way users can quickly find and create content, engage with others about topics that are unrelated to the forum subject but at the same time not alienate users that prefer a more traditional forum structure. With research, countless hours in iteration, and ingenuity has led us to create a product that has all the benefits of a social platform but never compromising the needs of small communities.
In reality, there’s many types of users that all engage with a community in different ways. Feeds enables communities to no longer funnel users into one core experience, the forum list. Instead each core utility such as hot (curated), threads, latest activity, questions, and more have their own dedicated space within the community. Along with a curated feed, users are able to filter content based on which forum, who they follow, forums they watch, and more to deliver a truly curated feed.
To learn more about Feeds, we outlined what it includes and why we approached it the way we did here.
Intentional and interactive feeds
We deliberately created various, customizable feeds for different types of users that allow for engagement right in the feed.
Universal create button
We standardized common forum actions such as creating a thread into one single call-to-action.
Filtering
Users can filter by forum, thread type, watched content, people you follow, and more to discover the content they want to see.
Promote to a curated hot feed
Community staff can hand-select content from a recommended list or let our algorithm do the work for them.
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